Accessibility Statement
This statement was last updated on November 19, 2025
At Mornery and Nano Vacation Home, we are committed to ensuring that our website and our properties are accessible, inclusive, and welcoming to all guests — including those with disabilities or diverse needs.
We continually work to improve accessibility in both our digital platforms and our physical environment to provide a comfortable and seamless experience for everyone.
1. Website Accessibility
We aim to follow widely accepted accessibility standards, including:
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Providing clear and readable text
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Ensuring compatibility with screen readers
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Using proper HTML structure for headings, links, and images
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Adding alternative text (alt-text) for images
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Maintaining sufficient color contrast
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Making forms easy to navigate and understand
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Ensuring the website is usable on all devices (mobile, tablet, desktop)
If you experience difficulty accessing any part of our website, please contact us so we can assist you promptly.
2. Physical Accessibility at Our Property
Due to our natural forest and riverside environment, some areas of Mornery may have limited accessibility. However, we strive to support guests with diverse needs whenever possible.
What we currently provide:
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Staff assistance with transportation within the resort
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Help with luggage and movement around the property
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Assistance during check-in and check-out
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Adaptable service for guests with dietary or special requirements
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Quiet, low-stimulation environments ideal for guests needing sensory comfort
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Clear guidance through messages and direct communication
Terrain & limitations (honest and transparent):
Mornery is located in a protected watershed forest with natural slopes, steps, uneven pathways, and riverside decks.
Due to the surrounding natural environment:
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Some areas may not be wheelchair accessible
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Certain pathways may have gravel, slopes, or natural obstacles
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Tents and villas may require stepping up or down
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Outdoor decks are elevated and may not support ramp installations
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Emergency vehicle access may be limited in some zones
We are dedicated to improving accessibility while preserving the forest and natural landscape.
3. Accommodations & Support for Guests
We welcome guests with additional needs and offer personalized assistance such as:
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Early check-in or late check-out (subject to availability)
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Guidance on selecting the most comfortable room type
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On-site staff support throughout the stay
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Providing extra lighting or comfort items if needed
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Arranging transportation or transferring luggage
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Preparing meals according to dietary restrictions
Please contact us in advance so we can arrange the best experience for you.
4. Feedback & Contact
We value feedback and continuously work to make Mornery more accessible.
If you have questions, need assistance, or would like to provide suggestions about accessibility, please contact us:
📞 66 84 737 4477
🌿 Mornery & Nano Vacation Home, Chiang Mai, Thailand
