Privacy Policy
Effective Date: 16 November 2025
Last Updated: 17 November 2025
Mornery Luxury Glamping and Nano Vacation Home (“we”, “our”, “us”, or “the Resort”) are committed to protecting your personal information and ensuring that your privacy is respected. This Privacy Policy explains how we collect, use, store, and protect your personal data when you stay with us, visit our website, or contact us.
We comply with the Personal Data Protection Act of Thailand (PDPA) and follow internationally accepted privacy standards.
1. Information We Collect
1.1 Personal Information
We may collect the following personal data from guests:
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Full name
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Email address
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Phone number
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Passport or Thai ID card information (required for TM30 immigration reporting)
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Booking details
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Payment information (processed via secure third-party providers)
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Preferences or special requests related to your stay
1.2 Website & Technical Data
When you browse our website, we may collect:
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IP address
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Browser type and device information
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Cookies and tracking technology
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Pages visited and time spent on the website
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Information submitted through website forms
2. How We Use Your Information
We use your personal data to:
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Process and confirm reservations
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Provide guest services before, during, and after your stay
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Complete legal requirements (such as TM30 reporting)
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Improve our website, services, and guest experience
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Provide customer support and respond to inquiries
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Send promotions or updates (only with your consent)
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Enhance safety and security within the resort
3. Sharing Your Information
We do not sell your personal information.
We may share your data only under these circumstances:
3.1 Legal Compliance
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Immigration authorities (for TM30 reporting)
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Government or regulatory agencies when legally required
3.2 Third-Party Service Providers
We may share information with trusted partners who help us operate our resort or website, such as:
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Payment gateways
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Reservation systems
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Website analytics tools
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Email or marketing platforms (only with consent)
All third-party providers follow strict confidentiality agreements.
3.3 Safety & Security
We may disclose information to prevent fraud, protect our property, or ensure guest safety.
4. Data Storage & Security
We take appropriate technical and administrative measures to:
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Protect your data from unauthorized access
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Limit access to authorized staff only
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Securely store electronic data
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Remove or anonymize data when no longer needed
5. Your Rights (PDPA Compliance)
Under PDPA, you have the right to:
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Access your personal data
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Request corrections to your data
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Request deletion of your data
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Withdraw consent (except for legally required data such as TM30)
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Object to data processing for marketing
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Request a copy of your data
To exercise your rights, contact us at:
📧 [mornery.thepsadet@gmail.com]
6. Cookies Policy
Our website uses cookies to:
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Improve site functionality
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Remember your preferences
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Analyze traffic and user behavior
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Support marketing campaigns (e.g., Google Ads, Facebook Pixel)
You can disable cookies in your browser settings, but some website features may not work properly.
7. Data Retention
We keep your personal data only for as long as necessary to:
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Complete your reservation
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Meet legal obligations
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Resolve disputes
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Improve guest experience
TM30-related personal data may be kept as required by Thai immigration law.
8. International Transfers
If we use third-party tools or services located outside of Thailand, your information may be transferred internationally.
We ensure all transfers comply with PDPA requirements to protect your privacy.
9. Policy Updates
We may update this Privacy Policy from time to time.
All changes will be posted on this page along with the “Last Updated” date.
10. Contact Us
If you have questions about our Privacy Policy or wish to exercise your rights, please contact us:
📞 +66 84 737 4477
🌿 Mornery Luxury Glamping & Nano Vacation Home, Chiang Mai, Thailand